Metawerx Java Hosting Small Logo

FTP Problems

What is my FTP Host Name?

  • This is provided in your Technical Details email, which you received after signing up.
  • It will be something like
  • The number will be the same as your temporary metawerx subdomain
  • For example, if your site is at, use for FTP

Linux FTP Servers / CuteFTP issues

  • We have found some FTP clients such as CuteFTP on Windows have problems with our Linux FTP servers.
  • Symptoms include:
    • Connection works, but then part way through a multiple-file upload, the connection freezes and a reconnect is necessary. It happens often, and becomes very frustrating.
    • Sometimes after a transfer, the list of files is not refreshed
    • Sometimes during connection, the connection freezes, and a reconnect is necessary.
  • If this sounds familiar, please change your Host Setting from "Auto-Detect" to "Unix. We have found this reliably fixes the problem.If you are having an FTP problem connecting to our Linux servers, please set your Host Type to "Unix" instead of "Automatic".

Linux FTP Servers / WsFTP issues

  • Contrary to the above information about CuteFTP requiring "Unix" as the host type, some customers have reported that WsFTP requires a change from "Unix" to "Auto-Detect" to work reliably.

metawerx specific

referring pages