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For those worried about infinite loops, RAM usage, and the serious Java techo who wants to know everything that is happening with GC and allocations, we have recently added a new report in SiteWinder which performs various types of analysis on Dedicated Java VMs.
The following information is accessable via this report:
This report displays the same information we use internally to debug JVMs which are misbehaving, need attention, or are throwing OutOfMemoryExceptions. Over the last 40 days, we have gradually turned this process into a report which works with Tomcat 4, and Java 1.5 onwards. The current report revision is 1.0.31.
We hope this will be valuable in debugging CPU, RAM, GC and Synchronization problems in your live system as well as increasing your knowledge of the internals of your JVM.
Today, as part of our 11th birthday celebrations (1997-2008), we have released two new online administration systems.
Yes, both systems do look similar, and look suspiciously similar to our Mail Reseller and Metawerx Tomcat Realms Administrator utilities (!)
As such, they both support export in CSV, TSV, XML and XLS formats, as well as sorting on all columns to make entries easier to locate.
Domain Administration allows you to:
We have also eliminated the $55 fee for adding new domains, so please feel free to add as many domains as you want.
All domains will point to your existing hosting account automatically.
We have also released a new tool today which allows customers to administer their own Subversion Repository user lists.
Subversion Administration allows you to:
Don't forget we are still offering a free 300mb repository to all clients, and to any Australian company whether they are a client of ours or not. (Unfortunately we are not offering free Subversion to international customers at this time).
If you are not already protecting your valuable source code using a remote Subversion or CVS Repository, or know a company who could benefit from such a service, contact us and get started today!
Please note our office has relocated. As a result, our contact details have changed as follows:
MAILING ADDRESS
Metawerx Pty Ltd
Level 8, 350 Collins St.
Melbourne, VIC, 3000
Australia
PHONE NUMBERS
Sales / Accounts / General Enquiries: 1300 88 40 60 (8:30am - 5:30pm AEST, Monday - Friday)
Emergency Support: 1300 73 40 60
SUPPORT INFORMATION
On selected VM's, we have upgraded again to the latest copies of the following today:
Other upgrades:
Self-Managed Dedicated VMs have not been upgraded as they are only upgraded on request.
If your VM has not been upgraded, and you want it to be, please contact us. You can check the versions in use within the Tomcat Manager.
This week we have added the following new features in SiteWinder, to make administration of your account simpler.
Today we have introduced rolling backups for the file systems of all metawerx hosting plans.
Instead of a single daily backup, we now keep a full 7 days of separate daily backups of your site's files, one for each day in the last week. This allows recovery of data up to a week old, in case important files are deleted from your site. Please note that we always recommend you keep a separate backup of your site in addition to relying on our backups.
This is in addition to the rolling backups we already keep for your database.
Once again, this month Metawerx will be providing up to 2 (two) free 1gb IMAP mailboxes to any existing customers who ask for it, which will stay free of charge for the duration of their metawerx hosting. This offer expires 16-Apr-2008. New customers who sign up before 16-Apr-2008 are also eligible.
Unlike normal POP3 email, IMAP allows you to use full webmail, with all your existing folders available. Multiple users can also access the same account, which is great for sales and support email addresses.
Read up on the benefits of IMAP enabled email over POP3, then apply by contacting Metawerx Support and letting us know which of your email address(es) you want IMAP-enabled.
Thanks to a recent disk upgrade, we are pleased to announce an increase in disk space allowances for all plans. All data is still stored on RAID-1 SCSI disks as before, for performance, reliability and redundancy.
This upgrade will allow many customers to continue extending their applications and websites, at no additional cost.
Plan allowances were upgraded as follows:
All existing customers have been upgraded automatically.
Our disk space monitoring system checks available space on all partitions in our hosting systems. As of today, we have extended this to provide multi-leveled alerts directly to customers who own their own partitions.
This is especially relevant to:
Alerts are sent when disk space reaches the warning threshold level, and at each subsequent threshold level, or when it goes back to normal.
For customers in danger of filling their backup or Subversion partitions, this will provide an immediate alert to prevent problems such as data loss and data corruption.
Today we have released a new system for customers who resell our mail services.
Using this system, you are able to selectively provide separate logins for each of your domain names, to allow your customers to access the Metawerx Mail Administration system.
Advantages: